Careers
There is no growth team here and no bench. Everyone builds, and everyone hands their work over documented well enough that somebody else could pick it up. If that sounds narrow, it is. That is the whole idea.
What we hire for
We are not always hiring for all of these, and we would rather say so than collect applications for a role that does not exist. Send one anyway if the work is yours — we read every application and we keep them.
Prompt design, voice selection and tuning, turn-taking, interruption handling and telephony behaviour. You have shipped a voice agent that real customers rang, and you know why the third turn is where they usually fall apart.
SMS, WhatsApp, Instagram, Facebook and web chat inside one inbox. Knowledge bases that stay small, refusal rules that hold, and hand-off to a human that does not lose the thread.
A2P and 10DLC brand and campaign filings, LC Phone provisioning and porting, SPF, DKIM and DMARC, and domain warm-up. You have read a carrier rejection and known immediately which of the four usual causes it was.
Workflows, pipelines, calendars with real team routing, forms, funnels, memberships and snapshots. You can walk into a sub-account somebody else broke and tell us honestly whether to repair it or rebuild it.
The workflow maps, the written documentation and the recorded walkthroughs that make a build ownable. This is not an afterthought role here. It is the thing we sell.
How we work
It is not a marketing role. We do not buy ads, write your offer, do brand design or run a sales team, so there is nothing here for someone who wants to do those.
It is not a generalist automation role either. If you want to work across ten platforms, this will bore you inside a month, and we would rather you knew that before you applied than after.
Apply
A sub-account we can look at, a workflow map, a voice agent we can ring, a piece of documentation you are proud of. One real thing tells us more than a CV does, and we would rather read that.
We read every application ourselves. If a discipline you fit is not open we will say so rather than leave you waiting, and we keep the application on file for when it is.